Return Policy
This Return Policy outlines the conditions under which Youthboostfresh accepts returns and provides refunds for physical products and workshop passes purchased through our website or direct contact.
Physical Products
Physical items such as the Field Training Guide and Session Bandana may be returned within 14 days of delivery, provided they are unused and in their original condition with packaging intact.
- Contact us at help@youthboostfresh.world to initiate a return
- Include your order confirmation and reason for return
- Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect
Refund Processing
Once we receive and inspect the returned item, refunds are processed within 5 to 10 business days to the original payment method. Shipping charges are non-refundable unless the return is due to our error.
Workshop Passes
Workshop passes may be refunded if cancellation is requested at least 48 hours before the scheduled session date. Passes cancelled within 48 hours of a session are non-refundable but may be rescheduled to a future session within 30 days, subject to availability.
- Unused passes expire 30 days after purchase
- Expired passes are not eligible for refund or transfer
- Passes are non-transferable to other individuals
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or full refund at no additional cost to you.
Non-Returnable Items
The following are not eligible for return:
- Workshop passes that have been used to attend a session
- Items marked as final sale at the time of purchase
- Digital content or downloadable materials, if offered in the future
How to Request a Return
Email help@youthboostfresh.world with your name, order details, and reason for return. Our team will provide return instructions and a confirmation number within two business days.
Contact Information
Youthboostfresh
7747 Shelby St, Indianapolis, IN 46227, United States
Phone: +1 317 361 4563
Email: help@youthboostfresh.world